What Should You Do in the First 5 Minutes?
The first five minutes after discovering a voice clone attack or fraudulent wire transfer determine recovery odds. Stop any in-progress action, document everything before touching any systems, and contact your bank's wire fraud line — not email, not the general customer service number.
How Do You File the FBI IC3 Report?
The FBI's Internet Crime Complaint Center (IC3) at ic3.gov triggers the Financial Fraud Kill Chain — a coordinated bank-to-bank freeze that succeeds in 66% of qualifying cases when filed within 24 hours. You need: wire amount, destination bank ABA/SWIFT, account number, date/time of transfer, and name of person who authorized it.
What Evidence Should You Preserve?
Evidence preservation is irreversible — deleted voicemails, wiped call logs, and reformatted devices cannot be recovered. Preserve everything before any IT remediation, and document the chain of custody. Law enforcement, insurers, and courts will require this evidence.
Which Insurers and Regulators Must You Notify?
Insurer notification deadlines are strict — most crime bonds and E&O policies require notification "as soon as practicable" after discovery. Late notice can void coverage. Regulatory notification depends on your sector: HIPAA for healthcare, FERPA for education, state insurance department for agencies.
What Internal and External Communications Are Required?
Internal communications about the incident may be subject to attorney-client privilege if routed through legal counsel — do this before any all-staff notifications. External communications (clients, donors, vendors) should be reviewed by counsel before sending to avoid creating legal admissions.
What Prevention Controls Should You Lock Down Immediately?
After responding to an incident, implement the four controls that eliminate the most common attack vectors before your next payment cycle. These controls take hours to implement and immediately reduce your exposure by removing the attack surface used in the most common voice clone fraud scenarios.
Know your organization's voice clone risk score before the next call arrives.
Take the Voice Clone Risk Quiz — Get Your Risk Score →