Vicall Landlines does not replace your carrier, PBX, SIP trunk, extensions, or desk phones. It plugs in like the VoIP add-ons MSPs already deploy for call recording, QA, compliance, analytics, and SIPREC: your phone system mirrors call media to Vicall Edge, hosted by the client or MSP on-prem or in cloud. Audio stays on-prem or in the client/MSP cloud; Vicall never has access to the raw call audio.
SIPREC · RTP mirror · PBX recording connector · Hosted VoIP stream · Analog gateway · Client/MSP hosted · $2.50/seat/mo
Vicall lives beside the phone system, not in front of it. Your PBX, hosted VoIP provider, SIP trunk, or analog gateway keeps routing calls to the same phones. A duplicate media stream is sent to the Vicall Edge runtime you choose: a small on-prem box, Mac mini, client VM, MSP VM, private cloud instance, or inexpensive cloud VM.
Most phone systems already support some version of this for call recording, QA, contact-center analytics, or compliance archiving: SIPREC, a call-recording target, RTP/media fork, SBC mirror, or a hosted VoIP media stream. Vicall uses that same add-on pattern.
The live call still routes to the employee's desk phone or softphone. Vicall Edge receives a second copy of the media, analyzes it inside the client/MSP-controlled environment, and stays out of the critical call path.
Vicall Edge runs the voice-clone model and optional risk-phrase policy where the client or MSP hosts it. Use a Mac mini, small server, client VM, MSP VM, private cloud instance, or cheap VM depending on the phone system and preference.
Employees get the useful part: human, suspicious voice, likely clone, or policy phrase warning while the conversation is still happening. Audio stays on-prem or in the client/MSP cloud; Vicall never has access to raw call audio or recordings.
The exact connector and hosting target depend on the PBX or VoIP provider, but the deployment principle is simple: mirror media to Vicall Edge without changing how calls are answered. Think of it like adding a call recorder, QA recorder, analytics feed, IDS sensor, or SIEM collector for phone calls. The client or MSP hosts the edge runtime; Vicall gets verdict events, not the call audio data plane.
The threat is not just “a voice clone.” It is a caller who sounds believable and pushes an employee toward a bad action: wire instructions, new routing numbers, payroll changes, credentials, verification codes, gift cards, medical records, or account changes.
The expensive call is usually ordinary until the last minute: a new wire destination, a changed routing number, a fake vendor, a cloned executive, a request for a code. Vicall Landlines software starts at $2.50/seat/month wholesale. One avoided payment-redirection incident can cover years of protection.
Vicall Landlines is MSP-deployed. Your client gets the right PBX/VoIP connector path and hosting target for their environment: on-prem hardware, Mac mini, client VM, MSP VM, private cloud, or inexpensive cloud VM. You bill your client, we bill you wholesale.
Vicall Landlines is deployed by MSPs and IT providers because the right connector and hosting target depend on the phone system. Not an MSP? Ask your IT provider about adding Vicall beside your PBX or VoIP system — or find a Vicall MSP partner.
Keep the client's carrier, PBX, numbers, and desk phones. Mirror the call media to Vicall Edge, run it on-prem or in cloud, and warn the team before a phone-based social-engineering attack turns into a payment, password, or data incident.