Managed service category

Phone social engineering protection for MSPs.

Your clients already buy email security, endpoint, and awareness training. The next exposed layer is the phone call where someone is asked to move money, share a code, change payroll, or trust a familiar voice. Vicall turns that gap into a managed service.

Start MSP account See full partner program Office phone deployment

$15/seat/month wholesale / client invite codes / mobile app + landlines

Why MSPs need this

Email controls do not protect the phone call.

Clients lose money when an employee acts on a live instruction: a fake vendor bank change, urgent wire, payroll update, password reset, or verification-code request. Awareness training helps, but the phone still lacks a real-time signal.

Finance clients

AP teams, controllers, and owners receive urgent wire, ACH, vendor bank, and payment-change calls.

HR and payroll

Payroll teams receive direct-deposit changes, off-cycle payment requests, and employee impersonation calls.

Front desk teams

Receptionists and office staff are asked to share codes, verify accounts, transfer calls, or release records.

Executive assistants

Assistants and operations teams are pressured with cloned executive voices and confidential requests.

Professional services

Law firms, CPAs, insurance agencies, healthcare offices, and real-estate firms all act on phone instructions.

Office phone systems

Many clients still run landlines, PBX, VoIP, or shared desk phones that need protection outside the mobile app.

What you sell

A simple new managed security line item.

Mobile call protection

  • On-device voice-clone detection for protected users
  • Optional risky-phrase alerts for wire transfer, routing number, account number, password, verification code, gift card, and payroll change
  • Company invite codes for client onboarding
  • Seat tracking and billable-seat visibility

Landline and office phone protection

  • On-premises Mac Mini for existing office phone systems
  • No number change, no phone replacement, no cloud audio upload
  • Verdicts and alerts sent to the team's phones
  • Useful for front desk, finance, dispatch, and shared office lines
MSP economics

Wholesale pricing with room for margin.

Your cost

$15
per protected seat per month.

Typical client price

$25-$35
per protected user per month.

Client pitch

Protect the live phone calls where payment, credential, and identity decisions happen.

Rollout

First client live in minutes.

01

Create your MSP account.

Sign up, connect billing, and open the MSP portal.

02

Add a client company.

Create a company profile for the client. Each company has isolated seats, invite codes, and billing data.

03

Issue invite codes.

Send the client a polished invite sheet or code. Users install the app, enter the code, and verify by SMS.

04

Track seats and usage.

Monitor active seats, billable seats, client companies, and usage from the portal.

Search terms this page answers

What MSP buyers are actually looking for.

MSP voice fraud protection

Offer AI voice-clone and vishing protection to client finance, HR, legal, and front desk teams.

MSP social engineering protection

Cover risky phone workflows that email security and endpoint tools do not see.

Phone security for clients

Add a client-facing security service around live business calls, invite codes, and phone policies.

FAQ

MSP buyer questions.

Is this a replacement for security awareness training?

No. It is the live-call layer that awareness training is missing. Training tells users what to do; Vicall gives them a warning during the call.

Do my clients see my wholesale price?

No. Vicall bills your MSP account at the wholesale rate. You set your own client pricing and invoice through your existing billing process.

Can I deploy this only for high-risk users?

Yes. Many MSPs start with owners, finance, AP, HR, payroll, legal, front desk, and executives, then expand to the rest of the client company.

Can Vicall protect analog landlines and PBX systems?

Yes. Vicall Landlines uses an on-premises Mac Mini deployment for existing office phone systems and sends verdicts to the team's phones.

Make phone fraud protection a managed service.

Add Vicall to your security stack for clients that approve payments, handle payroll, answer office lines, or rely on phone verification.